Delivery

We offer Free Shipping on all small item orders to a UK postcode.

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We use Royal Mail RM24 as the delivery option for small items - RM24 aims to deliver within 24hrs. However, this is not guaranteed (see Royal Mail for further information) and we are unable to accept liability for late deliveries.

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We do not dispatch on Saturdays, Sundays, or Bank Holidays. Orders received on these days will be processed on the next working day.

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For larger items such as solar panels and batteries then we will use a courier service. PLEASE NOTE: If you have one of the following postcodes then there may be an additional postage charge, depending on the item that you have purchased and the service that we use - We will contact you if there are additional shipping fees to AB, IV, KA, KW, PA, PH, BT, HS, ZE, IM, TR, FK. Please ask for a quote if you are unsure.

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Orders will be dispatched within 2 working days of your order confirmation. We aim to maintain high stock levels from our suppliers, however on occasions we may run short, and if there are delays you will be notified by telephone or email, at which time you will have the right to cancel your order.

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Please Note: When using Royal Mail our shipping software only allows for Royal Mail delivery to UK postcodes that are not in the EU. If you place an order that has a destination address of the Channel Isles the order will be cancelled. We may look into arranging a courier other than Royal Mail to the Channel Islands for your order but you should contact us first as this would require a different billing structure.

 

As with the Channel Islands, we may consider arranging a courier other than the Royal Mail for your order to global overseas destinations, but again you should contact us first to obtain a quote.

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Please be assured we will always endeavour to dispatch your order as quickly as possible.

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